Privacy Policy
Effective Date: 17 July 2026
Last Updated: 17 July 2026
1. About This Privacy Policy
Mango Getaway respects your privacy and is committed to handling personal information responsibly, transparently and securely.
This Privacy Policy explains how we collect, use, store and share personal information when you:
* visit the Mango Getaway website;
* contact us;
* subscribe to our communications;
* purchase or access our products or services;
* submit a partnership or media enquiry;
* participate in a campaign, competition, survey or promotion;
* submit content to Mango Getaway;
or otherwise interact with our website, social-media accounts or digital services.1
By using the Mango Getaway website, you acknowledge the practices described in this Privacy Policy.
II. Who We Are
Mango Getaway is an international couples travel media and destination storytelling brand.
The website is operated by Mango Getaway LLC, a limited liability company organized in the State of North Carolina, United States.
Mango Getaway creates and publishes travel stories, destination guides, accommodation and experience features, editorial recommendations, digital publications and tourism-related media.
For the purposes of applicable privacy laws, Mango Getaway may act as the:
Business or data controller responsible for personal information; or
responsible party under South Africa’s Protection of Personal Information Act 4 of 2013, commonly referred to as POPIA.
References to “Mango Getaway”, “we”, “us” and “our” in this Policy refer to Mango Getaway LLC and its authorized representatives.
III. Information We May Collect
The information we collect depends on how you interact with Mango Getaway.
Information You Provide
You may provide us with information such as:
* your name;
* email address;
* telephone or WhatsApp number;
* country, city or general location;
* business or establishment name;
* job title or professional role;
* website and social-media information;
* travel interests and destination preferences;
* information submitted through contact or enquiry forms;
* partnership, sponsorship or collaboration information;
* reviews, comments, messages and correspondence;
* photographs, videos, testimonials or other submitted content;
* newsletter preferences;
* purchase and transaction information; and
* any other information you choose to provide.
We ask that you do not provide sensitive personal information unless it is necessary for a specific request and we have asked you to provide it.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
* your IP address;
* browser type;
* device type;
* operating system;
* approximate location;
* pages visited;
* links selected;
* referring website;
* date and time of access;
* time spent on the website;
* cookie identifiers; and
* website performance, security and diagnostic information.
This information may be collected through cookies, analytics tools, server logs and similar technologies.
Information From Other Sources
We may receive limited information from:
* social-media platforms;
* analytics providers;
* payment processors;
* newsletter platforms;
* affiliate or booking platforms;
* tourism partners;
* public business listings;
* publicly available websites; and
* people who refer or introduce you to Mango Getaway.
Where information is obtained from a public source, we will only use it for a lawful and legitimate purpose.
We will never sell personal information.
IV. How We Use Your Personal Information
We may use personal information to:
* operate and maintain the Mango Getaway website;
* respond to enquiries and messages;
* provide requested products, services or information;
* manage subscriptions and newsletters;
* process purchases and transactions;
* evaluate partnership, sponsorship or collaboration enquiries;
* manage relationships with tourism establishments and partners;
* prepare proposals, media packages or recommendations;
* create and publish travel and tourism content;
* administer surveys, competitions, promotions or campaigns;
* publish submitted content where appropriate permission has been obtained;
* personalize website content and communications;
* analyze website traffic and content performance;
* improve our website, publications and services;
* prevent spam, fraud, security threats and misuse;
* maintain financial, contractual and business records;
* comply with tax, accounting, regulatory and legal obligations;
* protect our legal rights and the rights of others; and
* communicate relevant Mango Getaway news, offers or opportunities where permitted.
We will not use personal information for a materially unrelated purpose without providing appropriate notice or obtaining consent where required.
V. Grounds for Processing Personal Information
Mango Getaway may process personal information on the following grounds:
Consent
You have given us permission to use your information for a particular purpose, such as subscribing to a newsletter.
Contractual Necessity
The information is required to provide a product or service, process a purchase or fulfil an agreement with you.
Legitimate Business Interests
Processing is reasonably necessary for the legitimate operation and growth of Mango Getaway, provided that these interests do not unfairly override your rights.
Examples include:
* operating and improving the website;
* responding to enquiries;
* protecting our website;
* measuring content performance;
* maintaining business records; and
* communicating with existing customers and partners.
Legal Obligation
Processing is necessary to comply with tax, accounting, regulatory, court or other legal requirements.
Protection of Rights and Safety
Processing is necessary to protect Mango Getaway, our users, our partners or another person against fraud, security threats, legal claims or harmful conduct.
Where POPIA applies, personal information will be processed in accordance with its lawful-processing conditions.
VI. Cookies & Similar Technology
Mango Getaway may use cookies and similar technologies to operate and improve the website.
Cookies are small data files stored on your browser or device.
They may help us:
* provide essential website functions;
* remember user preferences;
* maintain website security;
* understand how visitors use the website;
* measure website traffic and performance;
* support embedded videos, maps or social-media content;
* measure affiliate referrals; and
* deliver or evaluate relevant advertising where applicable.
Cookies used by the website may include:
Essential Cookies
These cookies are required for basic website operation, navigation and security.
Analytics Cookies
These cookies help us understand how visitors use the website and which content performs well.
Functional Cookies
These cookies remember preferences or support additional website functions.
Advertising and Affiliate Cookies
These cookies may be used to measure advertising, referrals, bookings or affiliate activity.
Where required by applicable law, we will request permission before placing non-essential cookies.
You may control or delete cookies through your browser settings. Blocking certain cookies may affect how parts of the website function.
VII. Email and Direct Marketing
We may send newsletters, travel inspiration, business information or promotional communications when:
* you have subscribed or provided consent;
* you are an existing customer or business contact and the communication is permitted by law; or
* another lawful basis allows us to contact you.
You may unsubscribe from promotional emails by using the unsubscribe link included in the communication or by contacting Mango Getaway through our website.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional, contractual, administrative or security messages.
Where POPIA applies, electronic direct marketing will be conducted in accordance with applicable consent, existing-customer and opt-out requirements.
VIII. Payments
Payments made through the Mango Getaway website may be processed by an independent payment provider.
Payment providers may collect information such as:
* your name;
* billing information;
* payment-card or banking details;
* transaction amount;
* payment status; and
* transaction reference.
Mango Getaway does not ordinarily receive or store complete payment-card details. We may receive limited transaction information needed to confirm a payment, maintain financial records, process a refund or respond to a payment dispute.
The payment provider’s own privacy policy and terms will apply to information processed directly by that provider.
IX. Affiliate Links and Third-Party Bookings
Mango Getaway content may include links to:
* accommodation providers;
* booking platforms;
* restaurants;
* tourism activities;
* transport providers;
* retailers; or
* other third-party services.
Some links may be affiliate links. This means Mango Getaway may receive a commission or referral benefit when a visitor follows the link or completes a qualifying transaction.
When you visit or make a booking through a third-party platform, that platform may collect personal information directly from you. Its own privacy policy and terms will apply.
Mango Getaway does not control how independent third parties process personal information.
X. How We May Share Information
Mango Getaway does not sell personal information in exchange for money.
We may share limited personal information with:
* website hosting providers;
* cloud-storage and technical-service providers;
* payment processors;
* email and newsletter platforms;
* analytics providers;
* form and customer-relationship systems;
* security and fraud-prevention providers;
* contractors and authorized team members;
* accountants, attorneys, insurers and professional advisers;
* tourism partners where necessary to fulfil a request;
* advertising or affiliate providers, subject to applicable consent requirements;
* government authorities, regulators or courts where legally required; and
* a purchaser or successor in connection with a merger, restructuring, investment or sale of business assets.
Service providers are expected to process information only for authorized purposes and to apply reasonable confidentiality and security measures.
We may share anonymous, aggregated or de-identified information that cannot reasonably be connected to an identifiable person.
XI. Social Media and Embedded Content
Our website may include embedded or linked content from services such as:
* Instagram;
* Facebook;
* YouTube;
* TikTok;
* Pinterest;
* Google Maps;
* booking platforms; and
* other social-media or travel services.
Embedded content may behave as though you visited the external platform directly. That platform may collect information, place cookies or track your interaction with the content.
Mango Getaway does not control the privacy or cookie practices of independent third-party platforms.
XII. International Processing and Transfers
Mango Getaway operates as an international brand.
Personal information may therefore be processed or stored in:
* the United States;
* South Africa;
* countries where our service providers operate; and
* other countries connected to our travel content, partnerships or services.
Privacy laws may differ between countries.
Where required, Mango Getaway will use reasonable measures to protect information transferred internationally.
These may include:
* contractual privacy and confidentiality terms;
* recognized data-transfer safeguards;
* use of reputable service providers;
* consent;
* transfers necessary to provide a requested service; or
* another legally permitted transfer mechanism.
Where POPIA applies, cross-border transfers will be handled in accordance with its requirements for transferring personal information outside South Africa.
XIII. Retaining Personal Information
We retain personal information only for as long as reasonably necessary to:
* provide a requested service;
* respond to an enquiry;
* maintain a customer, subscriber or partner relationship;
* fulfil the purpose for which it was collected;
* maintain appropriate business and financial records;
* comply with legal, regulatory, tax or accounting requirements;
* resolve disputes;
* prevent fraud; and
* establish or defend legal claims.
Different categories of information may have different retention periods.
When personal information is no longer reasonably required, we will take appropriate steps to delete, destroy, anonymize or securely de-identify it, subject to legal and technical limitation.
XIV. Information Security
Mango Getaway uses reasonable administrative, organizational and technical measures designed to protect personal information against:
* accidental loss;
* misuse;
* unauthorized access;
* unlawful processing;
* alteration;
* disclosure; and
* destruction.
These measures may include access restrictions, secure hosting, account authentication, password protection, backups, encryption where appropriate and regular software updates.
No website, email system or internet transmission is completely secure. We therefore cannot guarantee absolute security.
XV. Security Incidents
If we discover a security incident involving personal information, we will investigate the incident and take reasonable measures to contain and address it.
Where legally required, Mango Getaway will notify affected individuals, regulators or relevant government authorities in accordance with applicable law.
This may include notification under North Carolina security-breach requirements, POPIA or another applicable privacy law.
XVI. Your Privacy Rights
Depending on your location and the laws that apply, you may have the right to:
* ask whether we process your personal information;
* request access to personal information we hold about you;
* request correction of inaccurate or incomplete information;
* request deletion or destruction of certain information;
* object to certain processing;
* withdraw consent;
* unsubscribe from direct marketing;
* request restriction of processing;
* request a portable copy of certain information;
* ask about third parties that received your information; and
* lodge a complaint with an appropriate privacy regulator.
These rights are not absolute. A request may be limited where we are legally required or permitted to retain information, including for tax, accounting, contractual, fraud-prevention or legal-claims purposes.
We may need to verify your identity before responding to a privacy request.
Privacy requests may be submitted through the Contact page on the Mango Getaway website.
Please use the subject line:
Privacy Request
Include in message body:
* your name;
* your email address;
* the nature of your request;
* your country or jurisdiction; and
* enough information for us to identify the relevant records.
We will respond within a reasonable period and within any timeframe required by applicable law.
XVII. South African Users
Where POPIA applies, South African users may have the right to:
* request confirmation that Mango Getaway holds their personal information;
* request access to that information;
* request correction of inaccurate or incomplete information;
* request deletion of information that Mango Getaway is no longer authorized to retain;
* object to processing on legally recognized grounds;
* object to direct marketing;
* withdraw consent where processing is based on consent; and
* submit a complaint to the Information Regulator of South Africa.
Privacy requests should first be submitted to Mango Getaway through our website’s Contact page.
South African users may also contact the:
Information Regulator of South Africa
JD House
27 Stiemens Street
Braamfontein
Johannesburg
2001
South Africa
Current contact information and complaint procedures are available through the Information Regulator’s official website.
XVIII. North Carolina & United States Users
Mango Getaway LLC is organized in North Carolina and handles personal information in accordance with applicable North Carolina and United States requirements.
North Carolina residents may contact us to request access to, correction of or deletion of their personal information. The availability and scope of a particular right may depend on the law applicable to the request.
Mango Getaway will comply with applicable requirements relating to:
* reasonable protection of personal information;
* appropriate disposal of records;
* unfair or deceptive business practices;
* security incidents; and
* legally required security-breach notifications.
Residents of other United States states may have additional privacy rights depending on their state of residence and whether the relevant state privacy law applies to Mango Getaway.
XIX. European & United Kingdom Users
Where the European Union General Data Protection Regulation, the United Kingdom GDPR or related data-protection legislation applies, users may have rights including:
* access;
* correction;
* deletion;
* restriction;
* objection;
* data portability;
* withdrawal of consent; and
* the right to complain to their local supervisory authority.
Where we rely on consent, you may withdraw that consent at any time. Withdrawal will not affect processing that was lawful before consent was withdrawn.
XX. Do Not Sell or Share My Personal Information
Mango Getaway does not sell personal information in exchange for money.
Some privacy laws may define certain uses of advertising, analytics or affiliate technologies as “selling”, “sharing” or targeted advertising even when no money is exchanged.
Where an applicable law grants an opt-out right, you may submit a request through our Contact page or use any cookie-preference mechanism made available on the website.
XXI. Children’s Privacy
Mango Getaway’s website and services are intended for a general adult audience.
They are not directed at children under 18 years of age.
We do not knowingly collect personal information directly from children under 18 without legally valid permission from a parent or guardian.
Where POPIA applies, we will not knowingly process a child’s personal information contrary to its requirements.
A parent or guardian who believes that a child has provided personal information without appropriate permission should contact Mango Getaway immediately so that we can investigate and, where appropriate, delete the information.
XXII. Photographs, Videos and Submitted Media
Mango Getaway may collect, create or publish:
* photographs;
* videos;
* interviews;
* testimonials;
* reviews;
* travel stories; and
* other editorial or promotional content.
Where appropriate, identifiable content will be used with permission or under another lawful basis.
Mango Getaway may require a separate:
* model release;
* contributor agreement;
* content license;
* photography or filming consent form; or
* partnership agreement.
When you submit content to Mango Getaway, you confirm that you have the necessary rights and permissions to provide it, including appropriate permission from identifiable individuals appearing in the content. By submitting any form of media, you automatically provide Mango Getaway permission to publish the content on our media outlets.
Submitting content does not automatically guarantee that Mango Getaway will publish it.
XXIII. External Websites
Our website may contain links to independent third-party websites.
Mango Getaway is not responsible for the privacy, security, availability, accuracy or content practices of external websites.
We encourage you to review the privacy policies and terms of third-party services before providing them with personal information.
XXIV. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technology, partners or legal obligations change.
The revised version will be published on this page and the “Last updated” date will be amended.
Where a change materially affects how we use personal information, we may provide additional notice through the website, email or another appropriate communication channel.
XXV. Contact Us
Questions, concerns and privacy requests may be submitted through the Contact page on the Mango Getaway website.
Please use the subject line:
Privacy Enquiry
Mango Getaway will review and respond to privacy enquiries in accordance with applicable legal requirements.
Mango Getaway LLC
North Carolina, United States
Website: Mango Getaway